Return and Exchange

Learn more about our Return and Exchange Policy.

SpecialityFilters ("we" and "us") is the operator of (https://www.specialityfilters.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund. Please see below for more information on our return policy.

3. Returns

3.1 Return Due To Change Of Mind

SpecialityFilters will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. (SpecialityFilters) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

RETURN PROCESS

 To return an item, please email customer service at info@specialtyfilters.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item and Packaging Slip, and mail your return to the following address:

Specialty Filters

Attn: Returns

RMA #

9437 Garfield Ave South Suite 110  

Bloomington , MN 55420  

United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

 After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

QUESTIONS

 If you have any questions concerning our return policy, please contact us at: 

info@specialtyfilters.com